It Takes Technology To Humanize Service
Humans are social beings.
No mystery there. The essence of this well-worn expression is that we all need to feel important and part of something bigger than ourselves. We need to organize ourselves in groups of like-minded people so we can find identity and avoid feeling rejected or ignored. Socialization does not just enhance us as individuals, but as a species: the human ability to socialize and communicate has helped ensure our progression ahead of other forms of life.
Why Technology Alone Is Not Enough For Your Business Transformation
In today’s rapidly evolving digital landscape, businesses are undergoing rapid transformation at an unprecedented pace, requiring leaders to anticipate and respond to changes with faster decision-making than ever before. Leaders are constantly challenged to innovate, adapt to technological advancements, and implement new solutions to stay competitive. However, these efforts may not always achieve the desired outcomes. Why?