It Takes Technology To Humanize Service
Humans are social beings.
No mystery there. The essence of this well-worn expression is that we all need to feel important and part of something bigger than ourselves. We need to organize ourselves in groups of like-minded people so we can find identity and avoid feeling rejected or ignored. Socialization does not just enhance us as individuals, but as a species: the human ability to socialize and communicate has helped ensure our progression ahead of other forms of life.